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Privacy Policy

The American Association for Clinical Chemistry, Inc. (AACC) respects the privacy of its members and non-members who visit its website. Most data AACC collects are used only to help AACC better serve its customers. It is our general policy to collect and store only personal data that our customers and visitors knowingly provide.

This Privacy Policy applies to all of the personal data we collect about you, including the data we collect from our website. By providing information to us, you expressly agree to this Privacy Policy.

Who are we?

This website is owned and operated by AACC. AACC is incorporated in New York on April 12th, 1949.

The words “we”, “us” or “our” are used interchangeably throughout this Privacy Policy to refer to AACC.

What Information does AACC collect?

To gain access to members-only resources and personalization features on the AACC website, members and other users are asked to register and provide some limited data. This data is submitted voluntarily. AACC asks users to provide their name, date of birth, member number (for members), organization name, business phone, and e-mail. Similar data may be submitted to AACC through membership applications, conference or seminar registration, publication orders, and subscriptions. Additionally, for some e-mails sent in HTML format by AACC to its members, AACC will collect specific data regarding what the recipient does with that e-mail. For those e-mails, AACC will monitor whether a recipient subsequently clicks through to links provided in the message. Other data collected through this tracking feature includes: e-mail address of a user, the date and time of the user's "click," a message number, name of the list from which the message was sent, tracking URL number and destination page. AACC only uses this data to enhance its products and distribution of those products to its members.

How does AACC use the information that it collects?

We collect personal data from you only when you voluntarily provide it to us or when you interact with us electronically. You may withdraw your consent to us using your personal data at any time.

We use data voluntarily submitted by members and other customers in the following ways:

AACC Member Services and Products: Generally, we use data collected to improve our own web content; to respond to visitors' interests, needs and preferences; and to develop new products and services.

Disclosures to Third Parties: We also make member contact information available through our Membership Directory to other members using our Website if that member gave his or her express consent for their data to be shared through the Membership Directory. We also provide limited data to third parties that purchase AACC mailing lists. Members may request AACC to refrain from disclosing their data to third parties on the website. Alternatively, users may contact AACC’s Customer Service at any time at custserv@aacc.org or by logging in to their customer account/profile at https://www.aacc.org/login . In some instances, AACC customers will be offered the opportunity to provide their contact information to program supporters. If desired, individuals may give their consent to have their contact information shared with supporter(s) of a specific program. This consent may be withdrawn at any time.

Membership Directory: In addition to data collected by us, members may update or supplement data provided in the AACC Membership Directory . We permit members to upload and share user generated content, such as photographs and CVs, with other members. The directory is not intended as a place for members to post third-party copyrighted content. We expect AACC members to respect the copyrights, intellectual property rights and data protection rights of others at all times.

The AACC Membership Directory area is provided as a service to members to foster scientific and clinical information exchange. The use of the data for any commercial purposes by anyone other than AACC is expressly forbidden. If you feel that your data in this directory has been used inappropriately, please contact AACC’s Customer Service at any time at custserv@aacc.org .

Credit Card Account Data: We do not disclose credit card account information provided by our members and customers. When members and customers choose to pay using their credit cards, AACC submits the information needed to obtain payment to the appropriate clearinghouse.

Who may use your data?

We may disclose your personal data to enforce our policies, to comply with our legal obligations or in the interests of security, public interest or law enforcement in any country where we operate. For example, we may respond to a request by a law enforcement agency or regulatory or governmental authority. We may also disclose data in connection with actual or proposed litigation, or to protect our property, security, people and other rights or interests.

If AACC is sold or some of its assets transferred to a third party, your personal data may also be transferred to the acquirer. Our customer database may be sold separately from the rest of the business in whole or in part. The purchasers may not be in the same line of business as we are. Potential purchasers may have limited access to data as part of the sale process. Nonetheless, use of your personal data will remain subject to this Privacy Policy.

In the event that AACC enters into administration or liquidation, your personal data may be passed on to a successor in interest. However, if deemed necessary for administration purposes, use of your personal data will remain subject to this Privacy Policy.

How do we protect your data?

We adopt what we consider to be appropriate technical and organisational measures designed to guard against unlawful or unauthorised processing of your personal data and against accidental loss or destruction of, or damage to, your personal data. While no system is completely secure, we believe the measures implemented by the website reduce our vulnerability to security problems to a level appropriate to the type of data involved.

We have security measures in place designed to help protect our Membership Directory, Mailing Lists and the personal data we collect from you to develop our products and services and access to these is restricted internally. However, it remains your responsibility to ensure that you take the following actions:

  • To log off or exit from the website when you are not using it;
  • To ensure that no-one else uses the website while your device is logged on to the website;
  • To keep your password or other access information secret; and
  • To maintain good internet security. For example, if your email account or Facebook account is compromised this could allow access to your account with us if you have given us those details and/or permitted access through those accounts. If your email account is compromised it could be used to ask us to reset a password and gain access to your account with us. You should keep all of your account details secure. If you think that any of your accounts have been compromised you should change your account credentials with us, and in particular make sure any compromised account does not allow access to your account with us. You should also tell us as soon as possible so that we can try to help you keep your account secure and if necessary warn anyone else who could be affected.

What about cookies?

We use cookies only to facilitate automated activity, store and track passwords, determine appropriate communications, and review navigation patterns. Cookies are files that contain data created by a web server that can be stored on a User's hard disk for use either during a particular session ("per-session" cookie) or for future use ("persistent" cookie). When a user registers, the system will ask whether the user approves of the attachment of a cookie (for example, a "Remember Me" or "Remember My Login" prompt). Users may instruct their Internet browsers to opt out of accepting a "persistent" cookie and rather accept only a "per-session" cookie, but will need to login each time they visit the site to enjoy the full benefits. If the user declines the attachment of any cookie, the user may not have access to the full benefits of the website. Registration enables the site to better determine members' interest areas and provide the most relevant data.

AACC Copyright and Trademark Notice

The contents of material available on this website are copyrighted by AACC unless otherwise indicated. Copyright is not claimed as to any part of an original work prepared by a U.S. or state government officer or employee as part of that person’s official duties. All rights are reserved and content may not be reproduced, downloaded, disseminated, or transferred, in any form or by any means, except with the prior written agreement of AACC or as indicated below. Users may download pages or other content for their own personal use on a single computer, but no part of such content may be otherwise or subsequently reproduced, downloaded, disseminated, or transferred, in any form or by any means, except with the prior written agreement of, and with express attribution to, AACC. AACC, ACCENT, Lab Tests Online and Van Slyke Foundation are registered service marks of AACC.

General Legal Notice and Liability Disclaimer

AACC makes this website and the data and services contained herein available in furtherance of AACC’s non-profit and tax-exempt purposes. While AACC makes every effort and takes reasonable steps to ensure that the data it makes available on its website is accurate and up-to-date , it does not endorse, approve or certify that data, nor does it guarantee the accuracy, completeness, efficacy, or timeliness of the data. Use of data is voluntary, and reliance on it should only be undertaken after an independent review by qualified experts. Reference herein to any specific commercial product, process or service does not constitute or imply endorsement, recommendation or favouring by AACC.

AACC reserves the right to remove any materials that are posted by third parties onto this website. Notwithstanding the reservation of this right, AACC is not responsible for material posted by any third party. AACC specifically disclaims any and all liability for claims or damages which result from any postings by third parties.

What about links to other websites?

This website contains live links to third party websites. Those external sites contain data created, published, maintained, or otherwise posted by institutions or organizations independent of AACC. AACC does not endorse, approve, certify, or control these external sites and does not guarantee the accuracy, completeness, efficacy, or timeliness of data located at those sites. Use of any data obtained from those sites is voluntary, and reliance on it should only be undertaken after an independent review by qualified experts. Reference therein to any specific commercial product, process or service does not constitute or imply endorsement, recommendation or favouring by AACC.

We are not responsible for the privacy policies or the content of third party websites. Therefore, please read carefully any privacy policies associated to those links or websites before agreeing to their terms or using those websites.

If you have asked us to share your data with websites owned and operated by third parties, their servers may not be secure and we assume no responsibility for any risks associated with those servers.

If any User suspects that AACC has handled its personal data in a manner that does not comply with this Privacy Policy, please contact Customer Service by e-mail at custserv@aacc.org .

Your Rights

AACC receives, handles and in some cases, stores personal data in the course of developing its products and services and responding to visitors' interests, needs and preferences and acts as custodian of the personal data it collects. In addition, AACC acts as custodian of the personal data it collects for the purposes of the Membership Directory and the Mailing Lists.

To the extent permitted by the laws and regulations of your country, you may have the right to gain access, correct, update, restrict, delete, be forgotten, or object to processing of, or request data portability of the personal data collected about you subject to some exceptions and conditions. You can find more about these rights in the EU by reading the General Data Protection Regulation, available at https://www.eugdpr.org/the-regulation.html

We will take all reasonable steps to delete your personal data from our system(s) upon request, unless restricted by law. We may keep a copy for as long as is necessary in our opinion, in compliance with applicable laws and regulations. We will respond to any of your above-mentioned requests within one month but we reserve the right to verify your identity before dealing with your request.

You may also lodge a complaint with a Data Protection Authority if you feel that any of your rights have been undermined.

How long do we keep your data?

We will retain your personal data for as long as is necessary for the purposes set out in this Privacy Policy to improve our own web content, to respond to visitors' interests, needs and preferences, to develop new products and services, in addition to retaining and using your personal data as is necessary to comply with AACC’s legal obligations, to resolve member or customer disputes, enforce our agreements and then we can delete it.

How to Contact Us

Any comments, queries and requests relating to any of your above-mentioned rights or our use of your data are welcomed. If you have any questions or concerns regarding this Privacy Policy, or if you wish to review, edit your personal data, or request that we correct or delete personal data in our possession, please contact us though any of the following:


For questions pertaining to privacy or data collection, please use our Data Privacy form.


900 Seventh Street
NW Suite 400
Washington, DC 20001 U.S.

Change of the Privacy Policy

We reserve the right to make changes to this Privacy Policy in the future. Any new policy will automatically be effective when it is published on our website. You should therefore return here regularly to view our most up-to-date Privacy Policy. You should also print a copy for your own records.

This Privacy Policy was last updated on May 25, 2018.